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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gazelle

January 2, 2026

5  out of  5
rating by Gazelle
"Had a really good experience with Mari. She was easy to talk to, helpful, and answered all my questions. I definitely recommend her"
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francisco hernandez

December 31, 2025

5  out of  5
rating by francisco hernandez
"Fue muy amable y atento a todas mis preguntas muchas gracias Luciano Un trabajo excelente 10 de 10"
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Mike Dean

December 31, 2025

5  out of  5
rating by Mike Dean
"Thank you Danielle for providing me top insurance at a very good price!"
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Devona Johnson

December 31, 2025

5  out of  5
rating by Devona Johnson
"Jose was amazing, he answered all my questions and I felt very satisfied in the end. As a new customer I really appreciate the great customer service. I’m so happy I chose State Farm!!!!"
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Diane Winters

December 30, 2025

5  out of  5
rating by Diane Winters
"Jose is the Best Happy New year 🎊🕛 Enjoy your day 🥳"
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Chris & Dunya Omar

December 29, 2025

5  out of  5
rating by Chris & Dunya Omar
"Jose and the rest of Phil’s team is great and always takes care of us whenever we call. Lifelong State Farm customers because of their fantastic service."
We responded:
"Thank you!! "
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Marc Gomez

December 24, 2025

5  out of  5
rating by Marc Gomez
"Good service quick responses from leslie"
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Sinecio Arenas

December 24, 2025

5  out of  5
rating by Sinecio Arenas
"This place is very professional, great attention to the customers which now days you don't see . Especially Mari is great customer service person. Very happy to switch insurance"
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Shannan Gunsett

December 23, 2025

5  out of  5
rating by Shannan Gunsett
"Rashard was friendly and welcoming. He was available everytime I called with questions about car insurance, and he was able to assist with all my questions."
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Sherry Hopper

December 17, 2025

5  out of  5
rating by Sherry Hopper
"Opened a policy with Jose Marin.. Absolutely wonderful experience..Answered all of my questions and was very patient with me"
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Ahmed Boutouil

December 14, 2025

5  out of  5
rating by Ahmed Boutouil
"10/10 would recommend working with Mari, very helpful and nice young lady."
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Lisa Bonita

December 12, 2025

5  out of  5
rating by Lisa Bonita
"Thomas, an agent with Phillip Williams, from State Farm, was exceptional in reviewing my policy to find the best rate for me and following up with me. I highly recommend this agent to help you with your insurance."
We responded:
"Thank you so much for the kind words, Lisa! "
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Matt Moran

December 9, 2025

5  out of  5
rating by Matt Moran
"Josè is the man! Helpful and concise."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Juan Carlos Noboa

December 8, 2025

5  out of  5
rating by Juan Carlos Noboa
"Excelente servicio , muy buena atención de mi asesora la srta Marichen Montiel, despejó todas mis dudas, excelente. Lo recomendaría."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Maria Joseph

December 4, 2025

1  out of  5
rating by Maria Joseph
"Now I only speak from the horrible experience I had with one of their agents. His name is Rashard Wroten. He was a complete scam artist and horrible person . This man kept trying to con my mom and scam her to add more things on her policy even after she said no many times. Even without her permission he would change her policy and add on things and when she call to ask for it to be removed he would make things difficult and refuse. I get your trying to make some extra money for yourselves but if scamming older women is the way to go your pathetic! Whenever called to speak to him about the things he is doing and to fix problems he is creating he would duck the calls or hang up abruptly and never fix them. I told my mom cancel with them and to get far away from these people because not only are you disregarding the policy holder who is paying the money but also choosing to do what you want and refuse to listen or help ! I would not recommend them , I will report them and he needs to be removed as an agent because what a horrible person he is. I will never do business with State Farm again ."
We responded:
"Thank you for sharing your feedback. We always take concerns seriously and appreciate the opportunity to address them. After reviewing this matter, we can confirm that the information provided in your review does not reflect the interactions or documentation on our end. Our agency follows State Farm’s underwriting guidelines, which require accurate and verifiable information in order to maintain a policy. When information cannot be verified, despite repeated outreach attempts, State Farm may determine that a policy cannot continue as originally issued. This process is based on compliance requirements, not on the discretion of any individual team member. Regarding the concerns raised about policy changes, our records do not support that any unauthorized adjustments were made. Coverage options may be discussed with customers, but no changes are implemented without appropriate confirmation. We remain committed to transparent, ethical, and respectful service. The characterization presented in this review does not align with the professionalism and standards upheld by our agency. We welcome the opportunity to discuss any remaining questions directly. Please feel free to contact our office at 845-563-7100, so we can assist you further."
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DanaEvan FD

December 4, 2025

5  out of  5
rating by DanaEvan FD
"Jose was very helpful and accomplished what we needed to do"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Grace Cain

December 2, 2025

5  out of  5
rating by Grace Cain
"Jose did a great job in helping me find home and auto insurance. He was even able to help me get more savings. Thank you"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Mary Doehla

December 2, 2025

5  out of  5
rating by Mary Doehla
"We had a great experience working with our State Farm agent, Marichen Montiel Hertling. She made the process of updating our term life and auto insurance policies painless. She patiently guided us through the whole process, explained everything in a way that we could understand, all while being down to earth and completely relatable. It felt like working with a family friend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Josue Negron

December 1, 2025

5  out of  5
rating by Josue Negron
"I can always count on Jose to answer all my policy and billing questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chaanoun Yasmine

November 29, 2025

5  out of  5
rating by Chaanoun Yasmine
"I come here all the time, and Marie is honestly the reason I always have a great experience. She makes everything fun, easy, and totally stress-free. She knows her stuff, she’s super reliable, and she truly cares about her clients. Every visit with her feels like catching up with a friend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nisrine Azraq

November 29, 2025

5  out of  5
rating by Nisrine Azraq
"Mari has been great to work with. She’s easy to talk to, quick to respond, and really knows her stuff. She made getting insurance simple and stress-free. Definitely recommend her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lizzette Clemente

November 26, 2025

5  out of  5
rating by Lizzette Clemente
"Excellent service and very friendly, not to mention he knew exactly what we needed. Thank you State Farm"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Aissam Mansouri

November 24, 2025

5  out of  5
rating by Aissam Mansouri
"Mari is absolutely amazing, super helpful, responsive, and really cares about making sure you get the best coverage for your needs. Highly recommend her!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jace Harris

November 21, 2025

5  out of  5
rating by Jace Harris
"Excellent service! His name wasn’t (Jake from State Farm )lol but Andrew did an awesome job. He helped me secure a great price. 10/10 - highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alejandra Flores

November 20, 2025

5  out of  5
rating by Alejandra Flores
"Mari helped me out via phone. She made everything easy to understand and was accommodating to my schedule."